Alibaba Cloud Launches Collaboration Platform for Sporting Events


Premium DingTalk for Sports Games is designed to serve over 100,000 participants in the 2022 Asian Games

HANGZHOU, China, 20 October 2021 / PRNewswire / – Alibaba Cloud, the digital technology and intelligence backbone of the Alibaba Group, today unveiled at the Apsara 2021 Premium DingTalk for Sports Games conference today a digital solution to streamline organization and communications for events large-scale sportsmen. The new solution will be used for the 2022 Asian Games, which will be held in Hangzhou next September, serving more than 100,000 participants from all over the world.

Leveraging DingTalk’s cloud-based enterprise collaboration platform, the new sports solution provides a unique collaboration tool to connect stakeholders across all stages of the event hosting lifecycle – from organizers and suppliers to volunteers and venue operators – improving the operational efficiency of sporting events.

Alibaba Cloud the ambition is to transform the experience of sport in the digital age. As part of our continued efforts to achieve this goal, our new DingTalk solution is designed to help users manage and operate large-scale sporting events in a more structured way, leveraging DingTalk as an enterprise collaboration tool. as well as using our state-of-the-art cloud. technologies and infrastructures ”, noted Selina yuan, Managing Director of International Business Unit, Alibaba Cloud Intelligence. “Following our success in providing technology solutions and services to digitize the Tokyo 2020 Olympic Games, we are delighted with the opportunity to support the upcoming 2022 Asian Games in Hangzhou. “

This solution allows different groups of event attendees to join the platform through a single gateway, anytime, anywhere. Organizers can manage these groups individually through a main platform, streamlining workflows while facilitating effective communications within and between groups.

To help event attendees, including volunteers and venue operators around the world, communicate better with each other, the platform also provides instant multilingual translation, remote video conferencing and many other functions to ensure a fluid and real-time exchange of information.

“At DingTalk, we aim to facilitate the digitization of organizations and businesses. With the launch of Premium DingTalk for Sports Games and our upcoming cooperation with the 2022 Asian Games in Hangzhou, we are ready to provide the latest digital platform services to the organizers of global sporting events ”, said Alex li, vice president of DingTalk.

Other sports solutions unveiled at the Apsara 2021 Conference, held on October 19-22, include an AI-based simulation training solution for volunteers, which can provide virtual training to event volunteers in a cost-effective manner.

Based on AI algorithms, the robots create an immersive training environment by simulating real-world scenarios and generate information on trainee achievements using a standardized and systematic ranking system. By analyzing training information, these AI robots provide real-time feedback to volunteers and offer tailored refresher sessions to help them improve their performance.

What’s more, Alibaba Cloud launched a cloud-based ticketing system to optimize digital ticketing services at sporting events. This was adapted from a customer service system that was previously used by Alibaba Group markets such as Taobao and Tmall. When a match needs to be rescheduled, the system, supported by Alibaba Cloud’s conversational AI technology, automatically notifies ticket holders and manages refund requests.

Alibaba’s innovative AI technology and rich business scenarios make it an industry pioneer. Alibaba has been appointed Major player by International Data Corporation (IDC) MarketScape, in its 2021 Global Conversational AI Vendor Assessment. Alibaba is included in the analysis for the first time for its strong and capable conversational AI capabilities and industry expertise.

Alibaba Cloud is committed to promoting the digitization of sport in recent years. It also launched various cloud-based solutions and services to support the digital transformation of the Olympic Games during Tokyo 2020. These included Alibaba Cloud Pin, a cloud-based digital pin that allows media professionals to interact with each other securely and interactively, and a smart ear-plug device that has helped on-site staff reduce the risk of a blow heat during the summer in Tokyo.

On Alibaba Cloud

Created in 2009, Alibaba Cloud ( is the backbone of digital technology and intelligence of the Alibaba Group. It offers a full suite of cloud services to customers around the world, including elastic computing, database, storage, network virtualization, large-scale compute, security, management and application, big data analytics, a machine learning platform and IoT services. Alibaba Cloud is from China # 1 public cloud service provider by revenue in 2019, including PaaS and IaaS services, according to IDC. Alibaba Group is the third world leader and Asia Pacific # 1 IaaS Provider by Revenue in 2020 in US Dollars, According to Gartner April 2021 report.

Related links

SOURCE Alibaba Cloud


Leave A Reply